Kingmaker Casino

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. The player had questioned the withdrawal time stated on the website as they experienced a longer waiting period. However, the issue was resolved when the player received their withdrawal and decided to withdraw their complaint. The player from Spain had made two deposits casino kingmaker that were initially rejected, but had been manually added to his account later without his notification.

We had advised the player to wait for 14 days, the usual processing time for withdrawals, before escalating the issue. The player had expressed dissatisfaction with the delay, stating that most casinos completed verification and payout within 1-2 days. We had agreed to keep the complaint open and intervene if there was no development within the two-week timeframe.

Withdrawal is not being processed for player.

Eventually, the player’s issue was resolved, and he confirmed that his winnings had been credited to his account. The player from Greece had expected a withdrawal of 150 made 12 days prior. The casino had stated that the process was completed, but the player’s account showed no credit. The player had claimed to receive no satisfactory explanation for the delay. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint.

Is Kingmaker Casino Reliable?

The player from Greece had her account closed and winnings of €3600 confiscated due to a deposit made using her husband’s card. She was promised a refund of her last deposit of €800 but had not received it after a month. We reviewed the casino’s terms and conditions and found that the player had violated the rule requiring the use of a payment method registered in her own name.

Why didn’t this bonus work?

The player had had multiple pending withdrawals since March 29, totaling €1150. He had been waiting for the casino’s response and the processing of his withdrawals as per the casino’s policy. Eventually, the casino had paid all three pending withdrawals.

Eventually, the player received his withdrawal after 15 days. We had marked the complaint as ‘resolved’ in our system after the player confirmed he had received his funds. The player from Switzerland had submitted a withdrawal request less than two weeks before contacting us.

The casino had attempted to process a withdrawal but the player’s card app denied it. The player had sought assistance from the Complaints Team who then contacted the casino. The casino confirmed that all pending withdrawals had been successfully paid, thus resolving the issue.